Privacy Policy
Last updated: 1 January 2026
PRIVACY POLICY
What We Collect
We collect information provided by users and data generated through platform usage.
Purpose & Consent
Data is processed based on user consent and legitimate uses permitted under law, including operating accounts, processing payments, temporarily holding and settling funds, resolving disputes, preventing fraud and misuse and complying with legal and regulatory obligations. Consent may be withdrawn subject to applicable legal requirements.
Data Sharing & Transfers
Data may be shared with payment, logistics, analytics and service providers and may be processed or stored outside India subject to safeguards.
Retention
Data is retained only as necessary for, including notwithstanding user deletion requests during active disputes, investigations, chargebacks or legal obligations –
- Account and transaction management
- Legal and regulatory compliance
- Fraud prevention and safety
Your Rights
Users may request access, correction or deletion of personal data subject to applicable law.
Grievance Officer
Grievance Officer: Compliance Office
Email: grievance@ipfapp.in
Response timeline: As per applicable law
Miscellaneous
- No partnership, agency or employment relationship is created
- IPF may assign its rights and obligations
- Severability, waiver and survival provisions apply
- Contact: support@ipfapp.in